The information in this document is subject to
change without notice.
Nashua Media Products shall not be liable for technical or editorial errors
or omissions contained herein: nor for incidental or consequential damages resulting
from the furnishing, performance or use of this manual.
LIMITED WARRANTY. This product is warranted to be free from defects in materials
and workmanship for as long as you own it. Any defective product will be replaced
at no charge. This warranty applies to the original purchaser. Proof of purchase
is required. In the event of a claim under this warranty, the manufacturer's
only obligation, and the customers sole remedy shall be replacement of
the product. In no event shall Nashua Media Products or its suppliers be liable for loss
of data, direct, indirect, special, incidental or consequential damages including
loss of profits whether based on contract, tort or any other legal theory. This
warranty specifically excludes damage caused by misuse, abuse, improper storage,
neglect or other similar causes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
Unfortunately, there are many factors that can affect
the CD-R's ability to record.
Many of these factors are beyond our control; some of the most common are as
1. Compatibility with writer and/or firmware in the writer.
There are numerous writers on the market. The intensity of the laser, the recording
speed and "firmware" configuration of the writer (which looks at things
such as width between the "pits & lans", reflectivity, etc.),
can all affect the recording capability. Software and firmware are the reason
many writers do not recognize a CD/DVD. We recommend that you contact your writer
manufacturer; you may need to download a later version of software.
2. Storage conditions.
The recording layer is extremely sensitive to sunlight and heat. If the CD has
been subjected to adverse conditions during shipping, the dye may have been
adversely affected. This will negatively impact the CD-R's ability to record
3. Dust on laser lens.
This can accumulate over time and cause the laser power to change, thus affecting
the recordability. The same is true for the player.
4. Home Digital Audio Recorders.
Home Digital Audio Recorders will recognize CD-Rs ONLY made specifically for
recording on such equipment. As such, a CD-R specifically marked for use with
home Digital Audio recorders may only be used. Standard CD-Rs made for recording
on computers will not work. Additionally, a home recorded music CD-R will never
be as "forgiving" as an original. As such, some CD players may not
recognize these home recorded CD-Rs, additionally, car stereos may have difficulty
recognizing the entire content if these home recorded CD-Rs, or may not recognize
them at all. This is especially true of older players. This is not a quality
issue, and not a function of the media, it is a function of the laser and firmware
incorporated in the player.
5. Missing sectors at the outer 25% of the
CD-R. This is possible if the dye is not spread
evenly. This would be classified as a quality issue, but does happen on rare
If you have a defective product, please go to the Returns
Page for information.